SHIPPING INFORMATION

SHIPPING COSTS
  • Shipping fees are calculated by the product's size, weight and the delivery address.
  • Deliveries to rural, Auckland Metro, and Outer Island addresses may incur additional costs.
  • International shipping is currently unavailable.
  • If you have more than one product in your order, you may receive the different products in separate shipments as we have two fulfilment centres.

SHIPPING & DELIVERY TIMES
  • Cut off for same-day dispatch is 1 pm. Orders received after 1 pm will be processed and dispatched on the following business day.
  • Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day. We aim to deliver your items as soon as possible but dispatch times indicated are subject to change.
    • Standard Sized items usually delivered within 2-5 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe).
    • Oversized Items usually delivered within 5-7 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe). You will be contacted prior to delivery by the carrier to arrange a suitable delivery day & time.
    • Dangerous good (aerosols) deliveries may experience a longer delivery timeframe when transported between North/South islands.
  • The delivery service does not include the assembly of knock-down/flat packed products.